Contact Us

* Please note that we are now in our busiest time of the year (November-December); therefore we ask customers to please be patient as it may take longer to despatch orders and reply to queries. Rest assured we are working very hard to keep service as normal as possible. * 
 
If an order is not going to reach you in time for Christmas, we will have let you know. Otherwise please rest-assured that it will. 
 
MONDAY 11 DEC: Adverse weather conditions are delaying incoming and outgoing goods today. Please do allow extra time. We will take steps to ensure the order reaches you ASAP.
 
If you have any queries or comments about Lifestyle & Heritage Co, our products, services or an order you have placed or
 
would like to change, please do contact us on the following telephone number:
 
 
Customer Services:       
0203 4753 226 - our mobile phone-friendly number (Opening hours are 10.00-16.00 Mon-Fri during our busy period, so that we have more resources for email and managing orders). Please leave a message outside of these times and we will reply. 
 
Live chat: Is open for as long as possible. To check if we are online, and to start a chat, click on the chat box in the bottom right hand corner of your screen
 
Overseas/From outside of the UK:
+44 (0)203 4753 226
 
 
 
Since it isn't possible to speak with all of you at once, we also welcome emails! This is a highly effective way to
 
communicate as we have all information immediately to-hand. You can also use Live Chat. 
 
 
We understand you need an answer quickly, so we try to answer all emails on the same working day that they are
 
received. But please do allow 24 hours for a reponse, to be on the safe side.
 
 
To contact us by email click here. or use info@lifestyleheritage.co.uk
 
For specific order enquiries please use orders@lifestyleheritage.co.uk
 
 
'Live chat' is now available, so we encourage you to make use of this service if you cannot speak to someone by
 
telephone. Just click the button on the bottom right!
 
 
If you have feedback for us, we would be delighted to hear from you and will treat your feedback with the utmost
 
importance. Please email feedback@lifestyleheritage.co.uk
 
 
 
Opening Hours:
 
Main Office/ Customer Services
 
Monday - Friday: 9.00am - 5.00pm
 
Orderlines (to place an order)
 
Monday - Friday: 9.00am - 5.00pm
 
* If you wish to make a change to your order we highly recommend that you email us on the link above.
 
 
Post:
 
Lifestyle & Heritage Co
86-90 Paul Street
London
EC2A 4NE
 
Registered Office (Accounts)
 
20-22 Wenlock Road
London
N1 7GU
 
 
New Store:
 
We'll be announcing a new London store opening shortly. Please enquire for details, but watch this space!
 
 
Peace of mind: 
 
In shopping with us, you can have the peace of mind that we are an authorised stockist of every single item we carry. Our
 
prices reflect this, and we ask visitors to be cautious of foreign-based websites selling similar items at prices too-good-to-
 
be-true.
 
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