We want to reward our customers for loyalty, and just by coming back for new products, you can earn points on every order.
All you need to do is register your details during checkout.
How does it work?
20 points equals £1.00 (1 point = £0.05)
Therefore on an order of £50 you will earn £2.50 off your next order. The programme is cumulative, so you will continue to accumulate points the more you order.
Redeeming your points.
After you accumulate 220 points, these can be redeemed in the form of a voucher. You can use the code from this voucher on your next order. You will be able to find the voucher code by logging into your account online. It will also be emailed to you.
View your balance:
All you need to do is log into your account with the email address and password you used during sign-up. Simply click on the 'My Account' link in the top banner of our webpage (the black bar at the top of your screen).
Accumulate 2000 points to qualify for VIP membership. You can spend your points along the way; our system automatically records your points accumulation, so you can still use your points! Once 2000 points have passed through your account, you are classed as a VIP customer.
We often send out exclusive promotions and 'thank you' gifts just for our loyalty customers.
VIP orders receive free next-day delivery, and generous special offers, such as bonus points added to your account.
Refer a friend and take 200 points on us.
Refer a friend to Lifestyle & Heritage Co. and you will receive 200 points!
To refer a friend, you will need to go to your account page. In the “My Account” section, there will be a link to refer friends. You can refer multiple friends by entering their email addresses, separated by commas. These friends will each receive an email with a link to our store, which includes your own unique referral ID . If they click this link and place an order, you will receive their referral points.
We have partnered with Hotel Chocolat to offer unique offers to loyalty programme members, including the odd box of
chocolates here and there!
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